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Neural Machine Translation Consulting

Katch, Inc. (dba Katching) is a multilingual AI consultancy transforming how industries communicate across languages, cultures, and compliance boundaries. We specialize in delivering AI-powered translation, machine learning integration, and hybrid human-in-the-loop solutions tailored for healthcare, legal, government, finance, and education sectors.

Katch
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Mission Statement

Our mission is to transform global communication through advanced AI and machine learning solutions. We deliver intelligent, scalable language solutions that enable organizations to communicate with clarity, accuracy, and cultural relevance—driving operational excellence, regulatory confidence, and meaningful human connection across every language barrier.
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Our Story

Our founders recognized that communication barriers represent untapped markets. They set out to revolutionize communication with AI-driven language solutions that empower organizations to reach new clients and unlock their hidden opportunities—especially within regulated industries.

Executive Leadership Team

Founded by experts in enterprise strategy, software engineering, and clinical healthcare, Katching combines technical innovation with domain expertise to solve real-world communication challenges—securely, accurately, and at scale.

From neural machine translation pipelines to regulatory-ready workflows, we help organizations unlock global markets, meet compliance standards (like HIPAA), and serve diverse audiences with clarity and confidence.

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Founder, Chief of GTM Strategy & Program Delivery

As Founder of Katch, Anh Pham drives the company’s strategic vision, operations, and growth. With over a decade of experience leading enterprise strategy and digital transformation in regulated industries, she ensures Go-to-Market execution aligns with business goals and delivers measurable ROI. She manages priorities, oversees purchase approvals, and ensures stakeholder needs are met with precision and excellence. Under her leadership, Katch is scaling as a trusted provider of AI-powered, multilingual communication solutions with real-world impact.

 

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Chief of Clinical Healthcare & Regulatory Affairs

Dien Tran is a certified medical dosimetrist and clinical AI advisor with over a decade of experience in the healthcare industry. He brings a patient-centered approach and a deep understanding of how precise medical communication impacts diagnosis, treatment, and outcomes.
At Katch, Dien leads clinical and regulatory strategy, ensuring that all AI-driven translation solutions meet HIPAA compliance, procedural accuracy, and ethical standards. 
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Head of AI/ML Engineering, System and Software Implementation

As a seasoned leader in software engineering with experience at Dell Technologies and the U.S. Navy, Andrew Mizenko brings deep expertise in technical architecture, API integration, and scalable systems design.
 
At Katch, Andrew oversees the technical execution and infrastructure that powers our AI-driven interpretation solutions. He is passionate about building resilient systems that deliver real-time translation with accuracy, security, and reliability.

Our Services

AI/ ML Localization & Translation Consulting

  • AI readiness assessment

  • Use case discovery and prioritization

  • Vendor/tool evaluation

  • Regulatory and compliance alignment

AI/ML Interpretation Program Delivery

  • Expert Insights on Technical Implementation

  • Human-in-the-loop workflow design

  • Training language modeling 

  • Post-launch support and continuous improvement

Our products

Tier 1: Raw AI/ML Translation

Standard word-for-word machine translation using general-purpose language models. 

Best For: Fast, low-risk content like internal memos, general references, or draft materials.

Key Tradeoff: Speed and cost-efficiency, but lacks contextual precision.

Tier 2: Context-Based (Deep Learning)

Customized AI trained with your organization’s terminology, cultural nuance, and domain-specific use cases.

Best For: Industry-sensitive content such as healthcare instructions, patient education, or customer support.

Key Advantage: Greater accuracy, tone consistency, and reduced misinterpretation.

Tier 3: Hybrid Flow: Human-in-the-Loop

Combines AI with real-time human review, expert post-editing for compliance-ready interpretation.

Best For: High-stakes communication—clinical interactions, legal disclosures, compliance-sensitive documents.

Key Benefit: Ensures maximum accuracy, clarity, and cultural and regulatory compliance.

Market Served - Results Delivered

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Financial Institutions

  • Statement inquiries and account verification

  • Enrolling in paperless billing

  • Setting up retirement accounts (401(k), Roth IRA.

  • Opening and managing personal investments: Index Funds, CDs

  • Customer support for online/mobile banking

  • Technical support for financial apps and platforms

Insurance

Insurance Carrier

  • Policy explanations and benefits guide

  • Claims support: injury, property damage, weather events

  • Legal subrogation communication

  • Notary coordination and title transfers

  • Customer assistance for enrollment and claim tracking

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Government & Public Safety

  • Emergency response:  911

  • Police reports, victim and witness statements. 

  • Social Security benefits guidance and public assistance inquiries (Public housing, utility assistance, and disability services, SNAP, Medicaid, and Medicare)

  • Government Identity verification support (ID.me) 

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Legal

  • Legal communication and correspondence

  • Court facts and hearing summons

  • Law firm findings and reports

  • Legal decision documentation

  • Contract review and multilingual agreements

  • Subrogation and claims-related communication

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Education

  • Academic exams and test instructions

  • Social and behavioral screenings

  • Student assessments and evaluations

  • Parent-teacher communication

  • IEP (Individualized Education Plan) 

  • Enrollment, attendance, and school notices

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Health Care

  • Patient intake and discharge forms

  • Medical consultation and diagnosis interpretation

  • Lab result explanation and communication

  • Prescription and treatment plan clarification

  • Telehealth appointment support

  • Medication dosage and instructions

Industry Insights

Trusted by Global Organization Clients

Frequently asked questions

1. What services does Katch offer?

We offer AI-driven translation consultancy structured across our customized three tiers of Neural Machine Translation (NMT) solutions: 1. Raw machine output; 2. Contextually trained language models; 3. Real-time hybrid interpretation workflows. Our expertise lies in regulated industries like healthcare, where compliance, clarity, and cultural relevance are essential.

2. Who are your typical clients

We partner with language service providers, global healthcare clinics, clinical research organizations, international insurance and financial institutions, and enterprises that require precise multilingual communication across cultural and regulatory boundaries.

 
3. How is Katch different from traditional translation services?

We provide AI-driven translation solutions, contextual language modeling, and real-time hybrid interpretation workflows. We have developed the three most common business use cases for interpretation and machine translation programs across various industries. Our expertise lies in regulated sectors like healthcare, ensuring compliance, clarity, and cultural relevance.

4. What languages do you support?

We support a wide range of languages, with a focus on high-need medical interpretation pairs. Custom language models can be trained upon request.

5. How does your pricing structure work?

a. Per-Minute Consulting

Our core model is based on per-minute billing, allowing you to pay only for the time you use. This structure is available across all three service tiers:

  • Tier 1: AI product guidance and interface recommendations

  • Tier 2: Use case design and contextual training for AI models

  • Tier 3: Real-time hybrid interpretation with human-in-the-loop for compliance-sensitive environments

This option is ideal for clients who want on-demand support with maximum flexibility.

b. Fixed-Price Contracts

For larger or ongoing projects, we also offer fixed-price packages with a minimum hourly commitment. This is perfect for organizations that prefer predictable costs and longer-term collaboration.

Not sure which option fits you best?
Please reach out—we’re happy to recommend the right approach based on your goals and timeline.

6. How do we get started?

Just drop us a line through our contact form or email. We’ll schedule a discovery call to understand your needs and recommend a tailored solution

 

Ready to Integrate AI Translation into Your Business?

Our experts are here to help you harness cutting-edge AI and machine learning technologies to meet real-world challenges.
Whether you're looking for custom AI solutions, ML integration, or neural machine translation support, we’ll work with you to design and implement strategies tailored to your unique goals and industry needs.
 
Let’s connect and build the future of intelligent communication—together.

 

Contact Us

📧 Email: contact@katching.org
📞 Phone: (302) 514-7520